International Patient Department (IPD)
Going on a trip with the aim of maintaining, improving or regaining mental and physical health for a period of more than 24 hours and less than a year has been defined as health tourism. Kish Specialty and Subspecialty Hospital is seen as one of the important medical centers in Iran offering quality services in the medical tourism sector. The ideal geographical location of Kish Free zone coupled with high-quality services as well as reasonable costs of the medical services are the 3 main reasons behind attracting patients from foreign countries into Kish Island.
International Patient Department at Kish Specialty and Subspecialty Hospital is a full-service office that assists overseas patients access medical care at the hospital. It establishes comfortable, supportive relationship between the patient and the hospital before, during and after the treatment process. Kish Specialty and Subspecialty Hospital seeks to be recognized as the best and the most cost-effective medical center in Iran and the region by 2018.
Supervising the quality of medical services offered to overseas patients.
Monitoring delivery of services to overseas patients within the shortest possible time, while fully observing the principles of medical ethics, making use of new technology, and also accountability and implementation of professional principles and regulations in medical centers.
Boosting international patients’ satisfaction level via improving the quality of healthcare services and reducing the wait time.
Answering patients’ questions via phone or email.
Coordinating the patients’ affairs with the physicians and hospital units including clinic, polyclinic, operating rooms, wards, admission and discharge units.
Informing the patients of the estimated medical costs prior to their trip.
Contacting the healthcare firms referring patients to the hospital (facilitator companies) and interacting based on a valid contract, from admission to after discharge and full recovery even after they have returned to the country of origin.
Coordinating with customer support sectors outside the hospital to provide the patients and their accompanies with required services.
Developing strategies and programs in collaboration with different stakeholders, including Travel Agencies, Facilitator Companies, Laboratories and all the Tourism Development Centers, and introducing the unique attractions of Kish Island while offering health care, treatment, and rehabilitation services via mounting health festivals.
How to Get IPD Services:
You can apply for International Patient Department services in the following ways:
- Contacting IPD consultants via telephone, email or the website of Kish Hospital and getting required information on how to use health packages
- Having all medical records, medication details, MRI, Echocardiography, CT scan documents and any referral note from your doctor
- Coming to IPD Unit at the specified date to meet IPD consultant
- Meeting with IPD physician and registering the patient’s medical needs
- Primary registration to get required services
- Getting health care services (diagnostic and treatment services) based on international standards
- Paying the medical bills based on the hospital instructions and getting payment receipt